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Effective Date: 4 June 2025
At Titans Pet PK, we are firmly committed to ensuring that our digital platform remains accessible, inclusive, and user-friendly for everyone, including individuals with physical, cognitive, visual, auditory, or other disabilities. Our platform comprises both the website and mobile applications, which have been designed to empower every user to navigate, interact, and transact with ease and independence.
Our Commitment to Accessibility
We are on the go to maintain our accessibility efforts with the Web Content Accessibility Guidelines 2.1, Level AA, a globally acknowledged ideal for digital accessibility. Additionally, we strive to uphold the spirit of inclusivity enshrined in Article 25 and Article 26 of the Constitution of Pakistan, which emphasize equal access to services and the protection of marginalized communities. By the ICT Accessibility Guidelines issued by the Ministry of IT & Telecom, we have taken specific measures to enhance user experience for people with disabilities:
- All meaningful images include alternative text.
- Consistent and logical navigation systems
- High-contrast visual elements to aid visibility
- Full support for keyboard-only operations
- Compatibility with screen readers and assistive tools
Built-In Accessibility Features
Our platform has been developed using inclusive design principles, with a focus on the following features:
- Keyboard Accessibility: All key functions and actions can be performed using a keyboard alone, ensuring usability for individuals with motor impairments.
- Semantic HTML Markup: We use structured, semantic HTML to ensure screen readers correctly interpret content.
- Form Accessibility: All form fields include clear labels, error indicators, and guidance to support accurate input and navigation.
Ongoing Refinements
Accessibility is not an effort we do once but a continued commitment. We are vigorously working to enhance and enhance our platform’s accessibility by:
- Conducting regular accessibility reviews and audits during each development cycle
- Improving text and background contrast for visual comfort
- Simplifying form layouts and instructions for ease of use
- Testing with assistive technologies and input from users with disabilities
- Planning future rollouts of closed captioning for all video content hosted on our platform
Compliance and Current Status
Although we strive to meet or exceed all WCAG 2.1 Level AA standards, we acknowledge that certain areas of the platform may not yet be fully compliant. We are systematically identifying these limitations and incorporating remedies into our development roadmap.
Review and Revision Policy
This statement is subject to review every six months or upon introducing new platform features. All updates will reflect our commitment to improving accessibility per evolving best practices and national guidelines.
Need Assistance?
Contact us if you encounter difficulty accessing content, using any of our platform’s features, or requiring information in an alternate format.
Contact Information:
Model Town, Lahore, Pakistan
Email: info@titanspet.pk
Contact: +92 335 0180181